FAQs

Open the product page, choose your options and complete the personalization fields. The available options depend on the product. If a preview is available, review your design before adding it to your cart.

Use the upload fields on the product page and follow the instructions for that design. Review the selected photos and all required fields before adding the item to your cart. If you need help, contact support@bestcustom.co.

Our US shipping policy lists handling of 5–7 business days and transit of 7–9 weekdays. These are separate stages. See the shipping policy for shipping charges, the order cutoff and complete details.

Visit Track Order and enter your order number and the email or phone number used at checkout. You can find your order number in your confirmation email.

The shipping policy asks you to request an address change within 24 hours of ordering. Contact support@bestcustom.co with your order number. See the shipping policy for details.

Contact support@bestcustom.co before sending an item back. The policy allows return requests within 30 days after delivery, subject to its eligibility conditions and approval. For a damaged, wrong or defective item, contact support for help. Read the full Return & Refund Policy.